Last updated: 08.09.2025 . NoFineAI (“we”, “our”, “us”) operates the website nofineai.ch. Protecting your personal data is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights under Swiss and European data protection law (FADP & GDPR).

1. Data We Collect

Depending on how you use our website and services, we may collect:

• Contact data: name, email address (when you fill out our contact form or email us).
• Account data: login information if you create an account.
• Payment data: billing details when you subscribe (processed securely by Stripe).
• Usage data: IP address, device information, browser type, and how you interact with our website (via Google Analytics).
• Communication data: messages sent through our chatbot (via Flowise and OpenAI API) and support forms.
• Technical data: server logs managed by Infomaniak (hosting provider).
• Business data: Google My Business interactions (if you contact us via Google).

2. How We Use Your Data

We use your personal data for:

• Providing and improving our services.
• Processing payments and subscriptions.
• Responding to your inquiries.
• Securing and maintaining our platform.
• Analytics to improve user experience.
• Marketing (only if you consent).

3. Third-Party Services

We may share limited data with trusted partners who process it on our behalf:

• Stripe (payments)
• Flowise & OpenAI (chatbot interactions)
• Pinecone (AI database)
• Infomaniak (website hosting)
• Google Analytics (traffic statistics)
• Google My Business (user interactions)

These providers may store data outside Switzerland. We ensure that appropriate safeguards are in place (GDPR/FADP-compliant).

4. Data Retention

• Contact and account data: as long as you use our service.
• Payment data: as required by Swiss accounting and tax law.
• Analytics data: typically 14 months (Google default).
• Chat data: only as long as needed to provide the service.

5. Your Rights

Under Swiss and EU law, you have the right to:

• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights, contact us at info@nofineai.ch.

6. Cookies

Our site uses cookies for functionality and analytics. You can disable cookies in your browser settings, but some features may not work properly.

7. Security

We take reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

8. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at: 📧 info@nofineai.ch
🏢 NoFineAI, Switzerland